Need urgent care in Sunderland?

The best way to access NHS urgent care services is to contact your GP practice or local pharmacy, or call NHS 111 when they are closed.

Urgent care is for minor injuries or illnesses which need medical attention the same day, but are not serious enough for the Emergency Department.

These are the main options for urgent care in Sunderland:

Caring for yourself at home

Remember, many minor illnesses can be treated at home with advice from your local pharmacist or a well-stocked first aid kit. Find out more here.


Your local pharmacist is highly trained and provides free, confidential advice on minor illnesses from sickness and diarrhoea to hay fever.

GP practices

Your GP practice is the first place for most healthcare needs. In many practices you can consult the team in person, online, by phone or video.

GP practices across the city have come together to offer GP appointments at evenings, weekends and bank holidays.

Appointments can be booked through your GP practice and may also be offered via NHS 111 if assessment of your symptoms suggests this is the best option for you.

Urgent Treatment Centre

Sunderland’s Urgent Treatment Centre (at Pallion Health Centre) provides care for minor injuries and illnesses.

  • 10am-10pm Monday to Friday
  • 8am-10pm weekends and bank holidays
  • No appointment needed

The urgent care services at Bunny Hill has now been replaced by other services listed on this page. Other services within Bunny Hill Health Centre are not affected.

NHS 111

If you have an urgent need which is not life-threatening, NHS 111 health advisors are available 24 hours a day, 365 days a year to help you get the right medical attention for your needs.

Emergency care

Please keep 999 and the Emergency Department (A&E) at Sunderland Royal Hospital for serious or life-threatening illness or injuries only. If your health need is not an emergency, you may be referred to a different service on arrival.