NHS Sunderland CCG adds additional six events to Sunderland Urgent Care consultation

Tue 19th June 2018


Six additional consultation events have been announced by the NHS, concerning proposals that will change the way the people of Sunderland access urgent care.

At the beginning of May, NHS Sunderland CCG unveiled its proposals for a new system of Urgent Care for Sunderland.

Under the proposals, care would be provided closer to home through GPs and five extended access hubs, plus an Urgent Treatment Centre in Pallion or four extended access GP hubs with the fifth joined up with the Urgent Treatment Centre in Pallion.

A newly improved NHS 111 service with more clinical input will also help people get the right service first time and reduce the need to be transferred from one service to another.

Seven consultation events have already taken place across Sunderland, and over 1,500 people have shared their views.

Dr Tracey Lucas, of Sunderland CCG, said: “We continue to listen to local people and where there is clearly a demand for additional events we have made these arrangements.

“We want to give the people of Sunderland every opportunity to comment on proposals. So, if you live in Sunderland or you have relatives who do, then these changes are likely to affect you and we want to hear from you.”

NHS Sunderland CCG is particularly keen to hear local people’s thoughts on:

  • Where should the Extended Access Service be located?
  • What should the opening hours of the Extended Access Service and Urgent Treatment Centre be?
  • Whether the Extended Access Service and Urgent Treatment Centre should be joined up at Pallion?
  • Do you think there is anything we have missed?

Dr Lucas, said: “We’d just like to remind people that this consultation is not about closing buildings, it is about changes to urgent care services and it does not affect the other services that are currently housed within these centres.”

Results from the public consultation period, which lasts until August 12, will be used to shape the new service and inform decisions.

Details of the consultation can be found at

People can get involved and share their views at one of the following events:

  • Saturday June 23, 10am–noon, Bede Tower, Burdon Road, Sunderland.
  • Monday July 2, 5–7pm, The Glebe Centre, Durham Place, Murton.
  • Wednesday July 11, 6-8pm, Bunny Hill Centre, Hylton. (additional event)
  • Thursday July 12, 6-8pm, Washington Arts Centre, Biddick Lane, Washington. (additional event)
  • Monday July 16, 6–8pm, Roberts Lounge, Boldon Community Association, New Road, Boldon Colliery.
  • Thursday July 19, 6-8pm, Hope Street Xchange, 1-3 Hind Street, Sunderland. (additional event)
  • Monday August 6, 6-8pm, The Hetton Centre, Welfare Road, Hetton-le-Hole. (additional event)
  • Tuesday August 7, 6-8pm, Bede Tower, Burdon Road, Sunderland. (additional event)
  • Wednesday August 8, 6-8pm, The Hetton Centre, Welfare Road, Hetton-le-Hole. (additional event)

Online question and answer events will be held on Thursday, 21 June, 6.30 – 7pm and Thursday, 28 June, 6.30-7pm.

People can fill in the online survey at or call 0191 217 2670 for a paper copy.

If you need further information, you can download the full consultation document here:­­

Join the discussion